Get In Touch
Registered Address: 0, 1103 Tower No. E, Rajnagar Residency, Delhi, Ghaziabad Road, Rajnagar Extension, Ghaziabad, Uttar Pradesh, 201017
Marketing Office: Near Manav Chetna Kendra, NH-58, Geeta Nagar, Haridwar Road, Rishikesh, 249201
Frequently Asked Question!
You will receive 2,001 rupees worth of Furniture Lelo Credits when you sign up. You may use these credits during checkout to obtain a maximum discount of 10% on each transaction, up to a maximum of Rs. 2,001. These Furniture Lelo Credits are valid for seven days starting on the registration date.
We take the security of your personal information very seriously.
We never divulge your information to a third party and keep it encrypted on our servers. Your personal data is only used to deliver your items, get in touch with you about your order, and send you communications that you may have chosen to receive.
All sensitive information going between your browser and our servers is protected on our website by SSL encryption. The usage of SSL is indicated by the presence of “https” in the URL (such as https://furniturelelo.com/.
Every order we supply includes a proof of delivery including the signature of the order’s acceptor. Please check with your family, neighbours, security, the mail room, reception, and anybody else who could have accepted the order on your behalf if you haven’t received your package.
Contact our specialists at +91 7037237855 if you have questions regarding a product, or you may talk with the chatbot in the bottom right corner of the website.
The delivery or billing address cannot be altered after an order has been placed for security and legal reasons. You can get in touch with us if your address changed between placing an order and getting a goods, and we’ll try our best to assist you.
The length of time it takes to deliver a product depends on a number of variables, such as the kind of product (standard or made-to-order), the place where it is purchased, and the logistical infrastructure in your area. We always make an effort to get the goods quickly and deliver it.
Start a refund online on the My Account page: Please send us 2 photos of the product (one of the damaged part and one of the whole product) to confirm the reason for the return, which can be initiated from the “Support” section. Our representative will call you within 48 hours. Note: You may not be able to send a return request if the delivery status has not been updated (if the shipment was made recently) or if you try to send a request after 7 days have passed since you received the product. You are not a registered user and purchased the product as a guest user on Furniturelelo.com and therefore you cannot access the “My Account” section. In this case you can speak to us or ask our customer service team to call you on the missed call number on +91 7037237855 between 10am and 7pm.”